Troubleshooting – OEM 45iX

A user displays Luxinar diagnostics tool on laptop and mobile phone.

Despite our best efforts, regretfully, nothing is 100% perfect, 100% of the time. Should your laser source have an issue, we have created a troubleshooting guide to help you pinpoint the issue. To request the guide, or for further questions, please contact our Aftersales team who can advise you further.

Initial checks

AC supply is present and correct

DC supply voltage is correct even under full load

Interface connections are correct

DC / capacitor connections are correct

Water temperature is within specification

Water flow is adequate

Controller / laser configuration is as expected

Laser status indicator diagnostics